Article 1 – legal information
Name: EARL EGROT-GOUTORBE
Headquarters: 6, rue Anatole France 51160 AY – France
RCS
Phone: 09.82.51.50.50
Email: elisabeth@champagne-egrot.com
Legal representative: Mr EGROT Jean-Marie
………………………………………………………………………………….
Legal form: EARL
Name of the hosting site: www.champagne-egrot.com
Article 2 – Acceptance of the general conditions of online sale
All our sales are governed by these general conditions of sale which
prevail over any condition of purchase, unless expressly stipulated otherwise.
Article 3 – Orders
3-1 Placing and preparation of the order.
The order was placed over the Internet via our website www.champagne-egrot.com. Upon receipt of the order, it is irrevocable. The customer pays by credit card on our merchant site. The customer receives an e-mail confirming his order.
3-2 Product unavailability
The seller agrees to honor this order within the limits of available stocks. In the event of a shortage of stocks noted, the seller will offer the customer a product of equivalent quality and price. Failing agreement, and in the event of the customer’s withdrawal, reimbursement will be made under the conditions of Article L 121-20-1 of the Consumer Code.
3-3 Right of withdrawal
The non-professional customer has a period of 14 clear days from receipt of his order to exercise his right of withdrawal, without having to justify reasons or pay penalties. The customer must inform the seller in writing (email, fax, or letter) of his decision before returning the entire merchandise at the customer’s expense.
To this end, he may:
Or, use the standard form available below (create an attached PDF file containing the text of Decree No. 2014-1061 of September 17, 2014).
Either, by copying this model:
For the attention of (the professional inserts his name, address and if available, his fax and email number): …………………………………………………… ……………………………
I / we hereby notify you of my / our withdrawal from the contract for the sale of the property described below:
Ordered on ……………… ../ received on ………………………………… ..
Name of consumer (s):
…………………………………………………………………
Address of consumer (s):
…………………………………………………………….
Signature of consumer (s):
……………………………………………………………
(only if this form is notified on paper)
Date: ………………………………… ..
Or, by completing and submitting online, on our website www.champagne-egrot.com
The withdrawal form. In this case, the seller immediately communicates to the customer an acknowledgment of receipt of the withdrawal on a durable medium. As an exception, these provisions will not apply to orders made by a customer acting within the framework of his professional activity, nor to orders of products subject to personalization or a specific request from the customer during of his order (special format, personalized packaging). Once the withdrawal has been transmitted, a new period of 14 days is allocated to the customer in order to return the unwanted merchandise in its original packaging for exchange or refund, without penalty. The return will be at Champagne EGROT et Filles 6, rue Anatole France 51160 AY-France. You will have to bear the cost of returning the goods.
Article 4 – Deliveries
4-1 Method and delivery times
Packages are sent by Colis Poste to the address indicated when ordering. (Details on the service: We inform the customer that the Colissimo service allows the delivery of products on the whole of the French territory (metropolis) within 48 to 72 hours from the dispatch. Delivery times are given only for information and indicative purposes; they do not engage our responsibility.) For a shipment abroad, the delivery time varies according to the country of destination.
4-2 Delivery address
In the event of a change in his address, the recipient of the package must inform the company two days before sending.
4-3 Late delivery
We undertake to deliver your order within 7 days for France and 3 weeks for abroad. Failing delivery within this period, the seller must reimburse this order under the conditions of Article L 121-20-1 of the Consumer Code.
Optional Article 3-4 – Geographical area of delivery
Drafting example: The delivery zone for products for sale on the site includes mainland France and the French overseas departments and territories and for sales required in these geographical zones.
4-5 Risks
The transfer of risk on the products sold by our company takes place when the products are handed over to the carrier.
4-6 Transport
The beneficiary must, in the event of damage to the delivered or missing goods, make all the necessary reservations from the carrier by registered letter with acknowledgment of receipt within 3 days of receipt, in accordance with Article L.133-3 of the Commercial Code. A copy will be sent to us simultaneously. Any product that has not been the subject of reservations will be considered accepted by the beneficiary and will release our company from any liability towards the beneficiary.
4-7 Product preservation
For optimum conservation of the product, it is advisable to taste it within the year of purchase and store it away from light and temperature changes.
Article 5 – Price
Our prices are indicated inclusive of all taxes in euros and are those in effect at the time the order is placed. For a shipment to France, the invoiced price includes the shipping costs. For other countries, shipping costs are billed according to the country of destination. Unless agreed between the parties, payment is made when ordering. No discount will be granted in the event of early payment. In accordance with legal provisions, any payment made after the payment date appearing on the invoice will result in the payment of late payment penalties, the amount of which is equal to three times the legal interest rate. These penalties are payable without the need for a reminder. In addition, late payment will result in the application of a flat-rate compensation for recovery costs in the amount of € 40 for sales concluded for the benefit of professional customers.
Article 6 – Terms of payment
The price is payable immediately and in full when ordering according to the following terms: – by credit card on our website www.champagne-egrot.com The order is validated after actual payment.
Article 7 – Retention of title
In accordance with Article L 624-16 of the Commercial Code, the goods remain our property until full payment is made.
Article 8 – Disputes
The choice of domicile is made by our company, at its registered office at 6, rue Anatole France 51160 AY. Contract concluded by a French consumer from France: the contract is subject to French law. Jurisdiction is expressly attributed to the seller’s tribunal de grande instance. Contract concluded by a consumer ordering from another country of the European Union: the contract is subject to French law. The dispute is brought before the competent court under the rules of the European Union and in particular the Brussels Convention of September 27, 1968.
Article 9 – Waiver
The fact that our company does not avail itself at a given time of any of the clauses hereof may not constitute a waiver of subsequently invoking these same clauses.
Article 10 – Protection of personal data
In application of article 27 of law n ° 78-17 of January 6, 1978 “Information technology and freedoms”, this site is the subject of a declaration to the CNIL. The information collected on the interfaces of the site will never be the subject of external communication, except to meet legal or regulatory obligations. The customer has the right to access, rectify, modify and delete data concerning him.
He can exercise this right:
– by email to elisabeth@champagne-egrot.com
– by courier Champagne EGROT et Filles 6, rue Anatole France 51160 AY
Article 11- Archiving and proof
The data kept in the company’s database is proof of the orders placed except for a manifest error of which the customer provides proof. As the customer has the opportunity to verify the accuracy of the contact details entered, he alone will assume the consequences of non-receipt or loss of the products ordered in the event of an error.
Article 12 – intellectual property
All the elements of the site are and remain the intellectual and exclusive property of the seller. No one is authorized to reproduce, use, repost, or use for any purpose whatsoever, even partially, elements of the site, whether visual or audio. Any single link or hyperlink is strictly prohibited without the express written consent of the
Article 13 – Complaints
For any complaint, the customer to send his letter, to the attention of Elisabeth EGROT at the following address 6, rue Anatole France 51160 AY Or by email elisabeth@champagne-egrot.com
Article 14 – Guarantee and liability
All the products supplied by the seller benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of a product defect, the customer will have to comply with the conditions of article 1648 of the Civil Code. The seller, in the online sales process is only bound by an obligation of means. Thus, he may be exonerated from or part of his liability in any proof that the non-performance or poor performance of the contract is attributable either to the customer, or to the unforeseeable and insurmountable fact of a third party to the contract, or to a case of force majeure.
Article 15 – Protection of minors
In accordance with article L.3342-1 of the Public Health Code which provides that the sale of alcohol to minors under is prohibited, the customer and the beneficiary undertake to be eighteen years of age on the date of the order.
